Terms of Use

Version 1.0 – Last updated on 22 February 2021

General

These terms of use (the “Terms of Use”) govern the use of the Good Business Pays website (the “Website”) and Good Business Pays CIC’s (hereafter“we”“us” and “our”) relationship with the users of the Website (together “you” and“your”), which in the case of an individual user that is employed by or otherwise works on behalf of one or more organisation(s), includes those organisation(s) that the individual user works for in relation to their use of the Website.  You agree to be bound by these Terms of Use from the date that the user first uses the Website (that date being the “Effective Date”).  If you object to any of these Terms of Use, you cannot use the Website and you must cease using it immediately.

You warrant and undertake that: (i) you have full capacity and authority to agree to be bound by the Terms of Use (including, if you are an individual user, on behalf of the organisation(s) that you work for); (ii) you have and will maintain all necessary licences, consents and permissions necessary for the performance of your obligations under these Terms of Use; and (iii) you will comply with applicable laws and regulations with respect to your activities under these Terms of Use.

We recommend that you read these Terms of Use whenever you visit the Website as we may, without prior notice to you, amend or withdraw any content on or functionality of the Website and/or these Terms of Use under which the Website is used at any time. All changes will be effective when posted at goodbusinesspays.com/terms-of-use and are binding on you from that date. The current version of the Terms of Use will be displayed on this page and if you object to any updated Terms of Use, you must cease using the Website and leave immediately. We recommend that you print a copy of these Terms of Use for future reference.

Information about us

This Website is operated by Good Business Pays CIC, a company registered in England and Wales with its registered address at 45 Lemon Street, Truro, Cornwall TR1 2NS. 

If you wish to contact us about these Terms of Use or the Website, please contact us at info@goodbusinesspays.com

Terms of use and conditions of use

Basis of use

Subject to the remainder of these Terms of Use, you are responsible and liable for your use of the Website, and, in the case of an individual user that is employed by or otherwise works on behalf of one or more organisation(s), those organisation(s) that the individual user works for are jointly and severally liable with the individual user(s) for the individual user(s)’ use of the Website in accordance with these Terms of Use (including compliance with the Acceptable Use Policy).

You acknowledge that certain features on the Website are available to both registered and non-registered users. As a result, the Website contains content which is derived from aggregating inputs from registered and non-registered users, such as responses to surveys detailing user experiences with corporate invoice payment practices. This content and these materials are not verified by us and the views expressed by other users on the Website are not made by us and do not represent our views or values. Further information on how both registered and unregistered users of the Website may interact with and use the Website are contained in Clause 3.4 of these Terms of Use.

We may at our entire discretion, provide you with access to registered user only or other restricted areas of the Website via a weblink.  You must treat that information as confidential and you must not disclose it to anyone else. You are responsible for all access and use of the Website conducted via weblinks that we send to you, whether authorised or unauthorised by you, by us or anyone else.  If you know or suspect that someone else has access to a weblink we have provided to you or to your device in a manner that would enable them to access the Website you must notify us by contacting us immediately atgbp.privacy@previ.se.  We have and retain the right to reset, disable or remove your right to access the Website at any time if in our sole opinion you have failed to comply with these Terms of Use or to prevent or address a threat to the security of the Website or any other of our applications and/or services.

We grant you a non-exclusive licence to access and use the Website solely for the purposes of you receiving the services and using the Website features as described below: 

  • To understand and compare the payment practices (including time to pay, invoice terms) at large corporates;
  • Stay up-to-date with the Good Business Pays campaign, including initiatives and progress;
  • Demonstrate support for the campaign, including by signing up to the Website; and  
  • Provide reviews and opinions on corporates buyers.

The Website is to be used for your internal business purposes only and if you sign-up to the Website you must not share your registered account access details with or make registered user only, or other restricted areas of the Website, available to any third parties for any purposes without our written consent.  You will not sell, lease, lend, resell, distribute, alter or amend your access to the Website or create adaptations based on the Website, nor will you reverse-engineer, disassemble or decompile the Website nor any part thereof or otherwise reduce the Website to any human-perceivable form.  You will not create technical interfaces to the Website which enable the extraction of data unless that activity is expressly authorised in writing by us.  We reserve any and all rights not expressly granted to you under these Terms of Use.  We reserve the right to revoke this licence at any time and to change or withdraw access to the Website, or any part of it, at any time without notice for any or no reason.  The Website will be made available from locations determined by us from time to time.

The Website is made available to you free of charge and the availability and integrity of the Website is at our entire discretion.  While we aim to ensure that the Website is normally available twenty-four hours a day, seven days a week, we make no commitment to maintain the availability or integrity of the Website and we will not be liable at all if, for any reason, the Website is unavailable or not functioning correctly at any time or for any period due to maintenance or outages.  We will not be liable for the transmission or receipt of any data or service to the extent it is provided to you through the interoperation with a third party network. You are responsible for ensuring that all persons that you permit to access the Website via your internet connection are made aware of these Terms of Use and that they comply with them.

Whilst we make reasonable attempts to exclude viruses or other destructive computer codes from the Website, we do not accept any obligation, give any assurance nor assume any liability or responsibility (whether express or implied) in relation to any viruses or destructive computer codes which are found on the Website.  You are responsible for implementing appropriate safeguards before using the Website to protect against the risks arising from viruses or destructive computer codes, which may include the deployment of appropriate virus protection software on any devices you use to access, view or download information from the Website, or viewing or downloading information from any other of our applications and/or services.

Although we aim to ensure that the content of the Website is accurate, current and complete, we do not accept liability for any errors or omissions in the content, nor for the content becoming out of date.  Neither we nor any third parties that provide content held or made accessible from the Website provide any warranty or guarantee (express or implied) as to the availability, accuracy, timeliness, fitness for purpose, compatibility, security, performance, correctness of calculation, completeness or suitability of the components, results, data, information, materials or other content found or offered on Website for any particular purpose.  You acknowledge that the content of the Website is provided “as is” and may contain inaccuracies or errors and we expressly exclude liability for any inaccuracies or errors to the fullest extent permitted by law. The content on the Website is provided for general information only and is not intended to amount to advice on which you should rely. You must ensure that you obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on the Website.

The content on the Website is provided at our entire discretion and may be updated or changed by us without notice.  We may suspend, discontinue, delete or change all or any features or parts of the Website any time without notice.  We will not be liable to you or to any other person in the event that all or any part of the Website is suspended, discontinued, deleted or changed in any way. 

From time to time the Website may include links to or content shown or aggregated from other platforms, systems or websites (“Third Party Content”).  Third Party Content which we deploy on the Website may be comprised of publicly available information and is contained on the Website to provide you with convenient access to that information and to permit you to engage with certain features of the Website, such as completion of surveys or leaving a business review.  We do not endorse Third Party Content, nor do we have any responsibility for, or control over the creation of the Third Party Content.  Accessing or otherwise using any Third Party Content is conducted entirely at your own risk.  Furthermore, the use of the Third Party Content may be subject to separate terms and conditions (such as the Open Government Licence v3.0 in the case of Third Party Content from the UK public sector), which the relevant third parties may change with or without notice in their absolute discretion.  We may therefore update, change or modify these Terms of Use and/or the Website as a result of a change in, or unavailability of, Third Party Content as described above.  If any third party ceases to make its Third Party Content available for use with the Website on reasonable terms, as determined by us in our sole discretion, we may cease providing access to the Website without any liability to you.  Any changes to Third Party Content, including their availability or unavailability will not affect your obligations under these Terms of Use and you will not be entitled to any refund, credit or other compensation due to any such changes.

It is your sole responsibility to install, configure, maintain and obtain licenses for any software required to use and access the Website and for you to ensure this software is operating properly. 

The Website is intended for use in the United Kingdom.  We make no representation that the content held by or made available on the Website is appropriate or available for use in other locations. Those who choose to access the Website from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent any local laws are applicable.

Our intellectual property rights

The Website contains data, information, materials and other content protected by registered and unregistered intellectual property rights which are owned by or licensed to us.  This content includes, but is not limited to, the design, layout, look, appearance, graphics, text and program code.  Reproduction and any use of the content other than as permitted under Clause 3.1(d) is prohibited except as expressly authorised by us in writing.  All trademarks reproduced in the Website which are not the property of, or licensed to, us are acknowledged on the Website.

User generated content from Website users

Data and other content which you provide to us (“User Information”) on the Website, regardless of whether you are a registered or non-registered user, will be used by us and our subcontractors to make the Website available to you and other users and use for additional purposes as described in these Terms of Use. Should User Information you upload to the Website contain personal data, you acknowledge that such personal data may be collected and used by us in accordance with the Website Privacy Policy . By providing User Information to us and our subcontractors, you grant us and our subcontractors a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, fully transferable and sublicensible licence to access, use, distribute, adapt, modify, incorporate, display, reproduce and transmit such User Information together with all underlying intellectual property rights to the User Information irrespective of whether those rights subsist now or come into existence in the future for the purposes described in this Clause 3.3.

We may:

monitor and compile statistical and other information related to the performance, operation and use of the Website;

use data from the Website for security and operations management purposes, to create statistical analyses (which may include analyses concerning the likelihood and speed of repayment by and other financial performance measures relating to certain organisations); and/or

use data held on the Website (including aggregated anonymised user survey data) for research and development purposes, including for the purposes of corroborating, matching with or enriching data held in other parts of the Website as well as other data created by us to develop the profiles of different profiles held on the Website, to develop the Website’s features, improve user experience and develop our other services,  

(together Website Analytics).  We may make the results of the Website Analytics publicly available.  We retain all intellectual property rights in the Website Analytics.

You warrant, represent and undertake to us that:

all User Information which you submit to the Website is true, complete, lawful, up-to-date and, with respect to any opinions, are genuinely held by you;

you have all the rights and have made all notifications and obtained all consents, authorisations, approvals and licences necessary or desirable to grant us and our subcontractors the licence described in Clause 3.3(a) and that these rights, notifications, consents, authorisations, approvals and licences are and will remain in full force and effect; and

for the avoidance of doubt, you have the rights and have made all notifications and obtained all consents, authorisations, approvals and licences necessary or desirable to allow us and our subcontractors to perform the Website Analytics on the User Information and that these rights, notifications, consents, authorisations, approvals and licences are and will remain in full force and effect.

We have sole discretion as to whether we accept and integrate any User Information into the Website.  We are not under any obligation to check, or otherwise moderate, any User Information supplied to us. Each user remains fully liable and responsible for all User Information which they upload to the Website. 

We reserve the right to remove any User Information for any reason, including User Information which we determine, in our sole discretion, to be in breach of these Terms of Use.

Where a user of the Website believes that certain User information is in breach of these Terms of Use, (including where that user believes certain User information is inaccurate, or is infringing their intellectual property rights) that user must report that User information to us at gbp.privacy@previ.se and we will consider in our sole discretion whether any appropriate follow-up action is justified and required with respect to the reported User information. Such actions may include, but is not limited to, suspending or permanently removing the reported User information from the Website and/or notifying the contributor of the User information.  

Acceptable use of the Website

You will not, and will not authorise anyone else to:

take any action on the Website or upload, e-mail or otherwise transmit to the Website any material that is:

confidential or that you do not have the right to disclose to us;

in our opinion, racist, sexist, ageist, homophobic, pornographic, obscene, profane, vulgar or horrid, defamatory of any person or entity, abusive, threatening, otherwise likely to be harmful or otherwise offensive;

is untrue, dishonest, incomplete, inaccurate or unlawful;

likely to infringe or misappropriate any patent, copyright, trade mark, trade secret or any other intellectual property right of any other person or entity;

a virus, worm or Trojan horse, ransomware, malware or any other computer code that is likely to disrupt, overload, harm or impair the functioning, integrity or availability of the Website;

an attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website;

distributing marketing material or serves any other advertisement purpose;

otherwise violates these Terms of Use.

attempt to impersonate any other person, or otherwise misrepresent your identity, qualifications, affiliations or any other information about you;

attempt to disrupt, overload, harm or impair the functioning of the Website in such a way that disrupts, overloads, harms or impairs its functioning;

attempt to disrupt or harm our repute, that of the Website’s consent or that relating to a third party, for instance through knowingly uploading false information on a third party organisation or modifying paper or digital copies of material you have printed or downloaded from the Website;

where using any content from the Website as permitted under Clause 3.1(d), fail to acknowledge us as the source of such content and that of any identified contributors as necessary, such as where we indicate that information found on the Website contains public sector information licensed under the Open Government Licence v3.0;

link in such a manner to suggest any form of association, approval or endorsement on our part with any of your activities where none exists; or

engage in any conduct that is in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law, is disruptive or is otherwise inappropriate,

(together the “Acceptable Use Policy”).

Contravention of the Acceptable Use Policy may give rise to a claim for damages and/or be a criminal offence.  If in our opinion, you have breached the Acceptable Use Policy, we may, at our sole discretion, terminate, suspend or remove your rights to access the Website. 

Data processing terms

You acknowledge that we process personal data that you provide to us and/or that we obtain in connection with the Website as a controller, which is subject to the terms of the Website Privacy Policy

Liability and indemnity

Limitation of liability

THE WEBSITE IS PROVIDED “AS IS”.  WE AND OUR AFFILIATES GIVE NO UNDERTAKINGS, REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE REGARDING THE WEBSITE OR ANY CONNECTED SERVICES PROVIDED BY GOOD BUSINESS PAYS, INCLUDING ANY WARRANTY THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR FREE OR FREE OF HARMFUL COMPONENTS. EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE.

In no event will we be liable for any damages, cost, loss, diminution in value, or liabilities whatsoever incurred by any person arising from, or in connection with these Terms of Use unless directly caused by the gross negligence or wilful misconduct of us.

In no event will we be liable for any damages, cost, loss, diminution in value, or liabilities whatsoever incurred by any person arising from, or in connection with us not performing or being delayed in performing any obligation under these Terms of Use or any agreement where that lack of performance or delay was caused by any circumstance which was not within our reasonable control or the relevant notice or other communication not being in a readable form.

Notwithstanding Clauses 5.1(b) to 5.1(c), in no event will we be liable for any loss of profits, goodwill, reputation, data, business opportunity or anticipated saving, or for special, punitive, indirect or consequential damages, loss or liability, whether or not we have been advised of the possibility of such loss, liability or damages.

For the avoidance of doubt, nothing under this Clause 5.1 will, or is intended to, exclude or limit in any way our liability to you where it would be unlawful for us to do so (including liability for death or personal injury caused by our negligence or fraudulent misrepresentation).

Indemnity

You indemnify and will keep us (the “Indemnified Party”) indemnified against all Liabilities sustained or incurred by the Indemnified Parties as a result of the occurrence of any of the following:

your failure to comply with any of your obligations under these Terms of Use and the Website Privacy Policy and our enforcement, exercise or protection of our rights under these Terms of Use and the Website Privacy Policy; and/or

any undertaking, representation or warranty made by you under these Terms of Use and/or the Website Privacy Policythat is or proves to have been incorrect or misleading; and/or

any claim that is made by one of your members of staff, clients, suppliers, contractors or any other third party against Good Business Pays that is connected to any allegation that you have breached any duty of confidentiality or obligation under Data Protection Legislation owed to that third party, and/or that you have infringed and/or any of your User Information infringes any of that third party’s intellectual property rights.

Miscellaneous

Notices

All notices and other communications made by you under or in connection with the Terms of Use and/or your use of the Website will be made in writing by either emailing us at info@goodbusinesspays.com or by way of letter sent to us at 45 Lemon Street, Truro, Cornwall TR1 2NS marked for the attention of Good Business Pays.

All notices and other communications made by us under or in connection with the Terms of Use and/or your use of the Website will be made in writing by either emailing you at the email address specified on the Website or by way of letter sent to your registered address.

Any electronic communication will be effective only when actually received and, if received in the place of receipt after 5.00pm, will be deemed only to become effective on the next day.

Any communication made by way of letter will be effective when it has been left at the relevant address identified above or 3 Business Days after being deposited in the post (with postage prepaid) in an envelope addressed to the addressee at the relevant address identified above.

Any communication to be made under or in connection with the Terms of Use and/or your use of the Website must be in English.

Assignment and sublicensing

You may not assign, transfer, delegate, grant security over, subcontract or sublicense any of your rights or obligations under or in connection with the Terms of Use or the Website.

We may at any time assign, transfer, delegate, grant security over, subcontract and/or sublicense any of our rights or obligations under or in connection with the Terms of Use or the Website without restriction and without notice.

Confidentiality and disclosure

The Website may contain trade secrets and confidential information belonging to us, our Affiliates and our and their third parties including the specific design, structure and logic of individual programs, their interactions with other service offerings, both internal and external, the programming techniques employed therein and the method of access to the Website via weblinks and other technologies.  Except as explicitly permitted by these Terms of Use, or otherwise with our written consent, you will not allow anyone other than yourself to have access to the information contained on the Website for the purposes described in these Terms of Use.

Severability

If any provision of the Terms of Use is deemed unlawful, void or for any other reason unenforceable then that provision will be deemed severed from the Terms of Use and will not affect the validity and enforceability of any remaining provisions of the Terms of Use.

No waivers

Our failure or delay to exercise or enforce any rights or any provision of the Terms of Use will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

Third party rights

Except as otherwise explicitly permitted by these Terms of Use, a person who is not a party to these Terms of Use has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce or enjoy the benefit of any of these Terms of Use.

No partnership

Nothing in these Terms of Use is intended to or will operate to create a partnership between you and us or authorise either you or us to act as agent for the other.  Neither party will have the authority to act in the name of, on behalf of or otherwise to bind the other in any way (including, but not limited to, the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).

Entire agreement

The Terms of Use represent the entire understanding between you and us in relation to its subject matter.

Term and termination

The Terms of Use will commence on the Effective Date and will continue to apply to you until terminated by us in accordance with the provisions of these Terms of Use (the “Term”).

We may terminate the Terms of Use in whole or in part and/or suspend your access to the Website with immediate effect, by giving written notice to you, if (i) you do not comply with the Terms of Use, including, without limitation, in the event of your actual or suspected unauthorised use of the Website, (ii) you breach the terms of the Privacy Policy, Acceptable Use Policy or any other agreement you have with us or (iii) an Insolvency Event occurs in relation to you. 

We may terminate the Terms of Use in whole or in part and/or suspend your access to the Website following the expiry of any agreement you have with us.

In the event that the Terms of Use are terminated, or if we suspend your access to the Website, you agree that we will have no liability or responsibility to you and we will not refund any amounts that you have already paid, or any outstanding charges due but not yet paid under any agreement we have with you, to the fullest extent permitted under applicable law.

Upon expiry of the Term or termination of these Terms of Use in accordance with its terms:

the rights granted to you under these Terms of Use will terminate and you will cease all use of the Website immediately;

nothing will affect any accrued rights or liabilities of either party at the date of the termination;

nothing will affect the continuance in force of any provision of these Terms of Use to the extent it is expressed or by implication intended to continue in force after termination. The following provisions will in any event survive expiry or termination: Clause 3.3, 3.4, 5, 6, this Clause 7.5 and Clauses 8 and 9; and

for the avoidance of doubt, nothing will affect your obligation to pay any charges due to be paid and any outstanding charges due but not yet paid under any agreement we have with you will become immediately due and payable on expiry of the Terms of Use or on the effective date of termination of the Terms of Use, whichever occurs earlier.

Governing law and jurisdiction

The Terms of Use and any non-contractual obligations arising out of or in connection with it are governed by English law.  The courts of England have exclusive jurisdiction to settle any dispute arising out of or in connection with your use of the Website and/or the Terms of Use (including a dispute relating to the existence, validity or termination of the Terms of Use or any non-contractual obligation arising out of or in connection with the Terms of Use) and the parties to these Terms of Use agree that the courts of England are the most appropriate and convenient courts to settle disputes and accordingly no party will argue to the contrary.

Definitions and interpretation

In these Terms of Use:

“Acceptable Use Policy” has the meaning described in Clause 3.4;

“Affiliates” means, in relation to a person, a Subsidiary of that person or a Holding Company of that person or any other Subsidiary of that Holding Company;

“Business Day” means a day other than a Saturday or Sunday on which banks are open for general interbank business in London, England;

“Data Protection Legislation”means the GDPR, Data Protection Act 2018, Privacy and Electronic Communications (EC Directive) Regulations 2003 and, to the extent applicable, the data protection or privacy laws of any other country;

“Effective Date” has the meaning described in Clause 1(a);

“GDPR” means the EU General Data Protection Regulation 2016/679 as it forms part of English law;

“Holding Company” means, in relation to a person, any other person in respect of which it is a Subsidiary;

“Indemnified Parties” has the meaning described in Clause 5.2;

“Insolvency Event” means in relation to a party:

the issue of a petition for its winding up;

the convening of a meeting for the purpose of considering the passing of a winding-up resolution for its winding up (except for the purpose of a solvent amalgamation or reconstruction where the resulting entity is to assume all of its obligations under this Agreement);

the making of an application to the court for an administration order or the filing at court of a notice of intention to appoint an administrator;

a provisional liquidator, liquidator, administrative receiver, administrator, trustee or other similar officer taking possession of or being appointed over or an encumbrancer taking possession of the whole or substantially the whole of its property;

a receiver being appointed over any part of its property;

its making proposals for or entering into a company voluntary arrangement (within the meaning of Part I, Insolvency Act 1986) or otherwise making proposals for or entering into a compromise with the majority by value of its unsecured creditors;

the filing of documents specified in Schedule A1, Insolvency Act 1986 with the court with a view to obtaining a moratorium pending its making proposals for a company voluntary arrangement;

its being unable to pay its debts within the meaning of s123(1) Insolvency Act 1986 or being unable to pay its debts as they fall due; or

any similar event occurs in any relevant jurisdiction;

“Liabilities” means any sum (present, contingent or future) payable by you to us including, without limitation, any damages, claims, losses, costs and expenses (including legal expenses on a full indemnity basis);

“Subsidiary” means a subsidiary undertaking within the meaning of section 1162 of the Companies Act 2006;

“Term” has the meaning described in Clause 7(a) above;

“Terms of Use” has the meaning described in Clause 1(a) above;

“Third Party Content” has the meaning described in Clause 3.1(i);

“User Information” has the meaning described in Clause 3.3(a) above;

“Website Analytics”has the meaning described in Clause 3.3(b) above;

“Website Privacy Policy” means the privacy policy described at goodbusinesspays.com/privacy-policy; and

The terms, “controller”, “personal data” and “processing” will have the same meaning as in the GDPR, and their cognate terms will be construed accordingly.

Unless a contrary indication appears, any reference to:

the“Terms of Use” or other agreement is a reference to the Terms of Use or that agreement as amended, novated, restated, supplemented, extended or replaced;

the singular will include the plural and vice versa;

a “Clause” is a reference to a Clause to these terms and conditions;

the word “including” (and its derivations) must be construed as being for illustration or emphasis only and not as limiting the generality of any preceding words;

the word “other” must not be construed as being limited by the context in which it appears or the words that precede it where a wider construction is possible;

any “person” includes any assignee, transferee, successor-in-title, delegate or appointee of that person (but, in the case of you or us, only permitted assignees or transferees).  It also includes any individual, company or other body corporate, any state or state agency or any unincorporated body, association, trust, joint venture, consortium or partnership (whether or not having separate legal personality);

a “regulation” includes any regulation, rule, official directive, request or guideline (whether or not having the force of law) of any governmental, intergovernmental or supranational body, agency, department or of any regulatory, self-regulatory or other authority or organisation;

a provision of law is a reference to that provision as amended or re-enacted;

a time of day is a reference to local time in London, United Kingdom; and

Clause headings are for ease of reference only.